Your Name:
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First Name
Last Name
Location Visited:
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Barber's Name:
How did you find out about us?
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Were you greeted by a team member?
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Yes
No
Were you offered a beverage?
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Yes
No
Was the music at a level that you could hear it?
Yes, but it was very loud
Yes, it was great
No, I could hardly hear it
Were you in the chair close to your appointment time?
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Yes
No
Did you feel like you received a thorough consultation about your service?
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Yes
No
Did your barber say anything unprofessional during the cut (i.e., complain about the shop, the manager, their health issues, personal problems, etc.)
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Yes, the conversation was negative
No, they kept the conversation positive
They didn't talk much at all
Did the barber use product in your hair and educate you on the product?
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Yes
No
They used product, but did not talk to me about it.
Was the Barber on their phone at all, or did they have earbuds in?
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Yes
No
Did you receive a neck shave with your cut?
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Yes
No
No, but I asked them not to do it.
Was the shop clean?
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Yes, for a barber shop it looked great!
No, it could have been better
It was very unsanitary in my opinion
Were the promo tvs on and functioning?
Yes
No
Please provide us with any other feed back you think we should know:
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Did you like your visit? What will keep you coming back to CHOP?
